120 Days in Condo Management. FB: VICTORLING@ROAD1WARRIOR (Global Citizen)

Dealing with unreasonable expectation of residents - MCST ·        Please remove the tree/plants ·        Don’t remove the tree/plants ·        The floor is dusty since this morning ·        Cat in the common area ·        Smoking at neighbouring unit ·        Neighbours is too loud ·        I want my shoes rack outside my unit Each resident has their expectation as to what is acceptable around their living environment. One must be reminded that condominium living are communal living where everyone’s personal lifestyle may create differences between neighbours.  Residents must be more tolerant and control their expectation.  In some estates, there are multi-racial residents that may bring with them multi-culture and different expectation. Reside...

Avoid Exchanges of Words and Bad Behaviour - MCST ·        " I paid maintenance fees!" (Angry and arrogantly) ·        " I paid your salary, OK!" ·        " You are like a dog!" ·        " You are stupid!" " Do what i tell you too." Most people will find this extremely offensive choice of words from anyone and any work environment.  It is also abusive behavior that should avoid in professional working environment. Some may think that this are rare incidents of exchange of word from residence.  However, this is common in many estates.  To establish a proper communication between residence and management officer, a basis respect must be given by either side. Many management professional avoids to join or leave MCST management environment prematurely is mostly due with abusive environment. *Abusive  behaviors  does not solve a problem.   Commun...

2014 Retention instead of Recruiting  In today job market, local company should emphasis on retaining the competent employees instead of recruiting new. The current tight labor market in Singapore is very challenging for owners of management company. There are shortage of management and technical staff in countless estates. Each employees has their own needs, goal and expectation.  When their expectation and needs are met then employer will have the power to retain the employees. Retention come with many benefits: Easy Deployment to current or another site Internal Promotion to meet expectation Re-training to upgrade employees and to meet employer expectation Meeting the expectation of clients due to contractual obligation Build a stronger management team  It serve as a live testimonial to other employees that the company cares  Generosity of employers and clients help in retaining valuable employees. Promises are nothing without comm...