120 Days in Condo Management. FB: VICTORLING@ROAD1WARRIOR (Global Citizen)

Firstly, you must find out how many parking lot is allocated for each unit before you buy or rent. Secondly, find out whether there are additional lot available for rental.  All rental of lot are temporarily according to supply and demand.  Each unit usually have at least one lot allocated.   Beware that there are some estates that have very limited car lot available even for the residents.  In this case, you must research before making any commitment to rent or buy. If you have more vehicle than what is available in the estate then you will have to find a place for your vehicle as the estate can't create a space out of thin air. ***this article will be update regularly as it is still work in progress and I welcome comment from other professionals.  *** This document is copyright by Victor MZ Ling

Dealing with unreasonable expectation of residents - MCST ·        Please remove the tree/plants ·        Don’t remove the tree/plants ·        The floor is dusty since this morning ·        Cat in the common area ·        Smoking at neighbouring unit ·        Neighbours is too loud ·        I want my shoes rack outside my unit Each resident has their expectation as to what is acceptable around their living environment. One must be reminded that condominium living are communal living where everyone’s personal lifestyle may create differences between neighbours.  Residents must be more tolerant and control their expectation.  In some estates, there are multi-racial residents that may bring with them multi-culture and different expectation. Reside...

Avoid Exchanges of Words and Bad Behaviour - MCST ·        " I paid maintenance fees!" (Angry and arrogantly) ·        " I paid your salary, OK!" ·        " You are like a dog!" ·        " You are stupid!" " Do what i tell you too." Most people will find this extremely offensive choice of words from anyone and any work environment.  It is also abusive behavior that should avoid in professional working environment. Some may think that this are rare incidents of exchange of word from residence.  However, this is common in many estates.  To establish a proper communication between residence and management officer, a basis respect must be given by either side. Many management professional avoids to join or leave MCST management environment prematurely is mostly due with abusive environment. *Abusive  behaviors  does not solve a problem.   Commun...

2014 Retention instead of Recruiting  In today job market, local company should emphasis on retaining the competent employees instead of recruiting new. The current tight labor market in Singapore is very challenging for owners of management company. There are shortage of management and technical staff in countless estates. Each employees has their own needs, goal and expectation.  When their expectation and needs are met then employer will have the power to retain the employees. Retention come with many benefits: Easy Deployment to current or another site Internal Promotion to meet expectation Re-training to upgrade employees and to meet employer expectation Meeting the expectation of clients due to contractual obligation Build a stronger management team  It serve as a live testimonial to other employees that the company cares  Generosity of employers and clients help in retaining valuable employees. Promises are nothing without comm...

                                  Owner's Right when it is tenanted under MCST Owner/SP give up their right to enjoy all facilities when the whole unit has been tenanted to others.  This right including all enjoyment of the unit, facilities including the parking. Your right as the owner to pay Management Fund, Sinking fund will not be affected.  That's mean that you are still obligate to pay all the cost to own the properties.  You can still access your property under your lease agreement with your tenant. Domain:   http://condomanagement120.blogspot.sg/ ***this article will be update regularly as it is still work in progress and I welcome comment from other professional.  Post your question to me so that I can add it in my article.  Help me to improve on this articles with your donation.  Donate what you want.  Hope that we can add ...

If you find a beehive or wild bees in the estate and you want to get rid of it without costing you anything and you can start doing something about it now. Firstly:  Close off the area with notice Secondly:  Spot light must be install around where the bees are Thirdly:  Wait until night and turn on the spot light Fourth:  Check the spot in the morning for bees Fifth:  Repeat from the third step if the bees is still there Tool and condition requirement: Spot light Night time only Effective removal within one or a few days depend on situations ***this article will be update regularly as it is still work in progress and I welcome comment from other professional.  Disclaimer: All this is based on my personal experiences and opinion.  Not all estates are the same and it will offer different experiences. My experience does not represent the all for all in this industry.  *** This document is copyright by Victor MZ L...

Many times, fire alarm may sound in an estate and there are procedure that needed to be put in place so that the situation can be put under control immediately. Management must make sure that the security staff are properly train for this situation.  Training and precaution for this events should be in place to follow.   Step One-Notify the service provider Step Two-Find out the cause  Step Three-Zone Isolation and locating the faulting area Step Four-Service Provider to repair Step Five-Activate all the lifts/elevators(firm alarm will cause all lifts/elevators to homing to ground level).  In this case, if it is false alarm then you will need to reactivate the lifts. For those who are in this management field will be able to redo the step for your estate according to your requirement. ***Pest control: during fogging, please make sure the alarm system is off.  Otherwise, it will trigger the system during fogging.   ***this article will b...

This happened in one of the estate I had managed during 2013.   Corrupt Practices Investigation Bureau (CPIB) The story here is a resident who file a complaint with the police. Suspecting the Chairman was in the take or involved in certain benefit sharing agreement with one of the service provider.  The investigation started. Certain check was presented as supposed evidence.  Since I have only joined the site so the question was just formelity.  Question and answer.   Then the investigation went on with Chairman.   What I learn here is that there is no money that is enough for these troubles.   Just do your job and stay clean.  This information is based on scenario happened in Singapore.  Gather all document for the investigation officer with receipts for the file taken from the officer. The usual documents are as follow which usually will provide support of the case involved. Minutes Declaration by Cou...

This information is based on scenario happened in Singapore.  Gather all document for the investigation officer with receipts for the file taken from the officer. The usual documents are as follow which usually will provide support of the case involved. Minutes Declaration by Council Recording Supporting documents for each case Conversation will be recorded during investigation so be careful of what is disclosed(Honesty will be your best policy). Hand cuff may be use during recording.  ***this article will be update regularly as it is still work in progress and I welcome comment from other professional.  Post your question to me so that I can add it in my article.  ***this article will be update regularly as it is still work in progress and I welcome comment from other professional.  Post your question to me so that I can add it in my article.  Disclaimer: All this is based on my personal ex...

Fake Snake It is common in some estate that you see people do things to each other out of many reason which we will not get into here.  As you can see here on the photo that it look like there is a snake on the car windshield.  Only after further investigation by the guard that we found out that it is fake. The residents got a good scare when he found it.   As the MA, we notice it as one incident and had the security to file a incident report.  Next, we put it on the notice board to inform other residents of this incident.   Case closed until further development. Update:  1 May 2014   No more incident with Fake Snake or such Prank in this estate. ***this article will be update regularly as it is still work in progress and I welcome comment from other professional.  Disclaimer: All of this articles are based on my personal experiences and opinions.  Not all estates are the same and it will offer different ...

Depending on each estate that you are living in.  You can find out the answer in your sales and purchase agreement or simply by calling your managing agent. Most estate give only one parking lot per unit.  Additional lot may be rent from the estate by paying a monthly fees.   Fees maybe structure in as monthly or quarterly payment.   *Some estate do not provide a free parking space so you must check before you buy or move in. ***this article will be update regularly as it is still work in progress and I welcome comment from other professional.  Post your question to me so that I can add it in my article.    Disclaimer: All this is based on my personal experiences and opinion.  Not all estates are the same and it will offer different experiences. My experience does not represent the all for all in this industry.  Victor MZ Ling :   My experiences including Single family home, condominium, shopping ma...

Today, many condo drillers find that keeping dog in condo is not an easy task.  In most estates, dogs are increasing popular pets in many condo.  Most people are sensible enough to keep smaller breed dogs in a condo due to the constraint of space.   However, some found themselves down grade from a home with yard large enough to keep a big dog to a condo that barely has enough space for two person.  So there is a predicament here and how do we deal with this so that we can keep it manageable.  This is assuming that you can't leave your dog at your family, friend or having it adapted. In a condo environment which mean that you are only have limited space for your dog to roam around unless you live in a big penthouse with room for the dog to run.  You will then most likely be taking your dog out for a stroll around your estate.   In Singapore, dog is required to have mussel on when it is outside the house. It is to prevent any possibility of dog...